Thank you so much for the concern and care you showed me when I came in for cataract surgery. The staff were wonderful and very courteous and attentive. I was understandably nervous when I arrived at the Institute. Everyone put me so at ease that when I went in to have Dr. Guzek perform the surgery I was totally at ease. I especially liked the fact that he said a short prayer to guide his hands in the task ahead. It was a wonderful experience. If I ever have to have the other eye done I will certainly return to PCLI. Again, thank you and God bless.

Patty Page

I knew I was in good hands when they asked if they coould say a prayer before they started. There is no comparison to the first cataract surgery I had at a different facility five years ago. Although it was a busy day I was treated like I was the only patient. I recommend anyone who neeeds eye surgery to seriously consider PCLI. Thank you for a very pleasant experience.

Bonnie Toulou

41 years of wearing ‘coke bottle’ glasses and contact lenses just came to an abrupt end. I was legally blind without them. My optometrist said my vision was somewhere around 20/2000. In other words, the ‘E’ on a chart would have to be the size of a 5 story building before I could see it from 2000 feet away. In early 2007 my eye doctor told me the reason I was losing fine detail was due to cataracts. He said it was actually a good thing with today’s technology. It was getting very frustrating not being able to get enough light to see well enough to work on small circuit boards and I had trouble reading too. Driving at night was getting very bad, with fuzzy halos around oncoming headlights. I was actually nervous about renewing my driver’s license because of the eye test. Surgery on my first eye was done on 12/26/2007. It was AMAZING. I was able to compare vision of both eyes for the two weeks between surgeries. With the ‘old’ eye, everything was dull, dingy, and had something in the way. With the ‘new’ eye, even newsprint looked pristine bleached white! Last Wednesday (1-9-2008)I had surgery on the second eye. Now, I can see 20/20, and if I squint, I can even read a couple of lines below the standard 20/20 line on the chart. For me, someone who had to crawl around and grope the floor for my glasses if I knocked them off the nightstand, suddenly going straight to 20/20 vision is a MIRACLE! The entire staff at PCLI is the best. They remember me by name when I walk in. They’ve answered my endless stream of questions as if I’m the only one who’s ever asked them before. Dr. Johns told me everything that was happening all through the procedures (both times). He patently answered my last minute questions as I was getting the first eye done. (Friends in the observation room said I was talking the entire time he was operating.) With the PCLI staff, I felt as if I was among family members. THANK YOU for giving me a new life! Glasses and contacts are no longer a part of my life, and I will never miss them!

Craig Ueltzen

A big thank you to all of you at PCLI for the great sight that I am now enjoying. What a caring, loving group of people from the receptionist at the front desk to the very last moment, I was treated with attention and concern as though I were the only patient in the building. I appreciated the way Dr.Giebel prayed before he started my cataract surgery. Now my vision is better than it has been in many years. My whole experience was great and I would highly recommend PCLI to anyone contemplating eye surgery.

Janet Doseff

I would like to thank everyone at your Bellevue office. From the reception desk all the way through the last office where I received a coffee mug, everyone was superb, friendly and very helpful. My apprehensions about the whole surgery were for naught (and I appreciate that a great deal). Doctor Giebel and Doctor Chung did a great job, no pain whatsoever, and I can now drive without glasses. One last comment. You have a driver by the name of Roy. He picked me up at Anacortes and drove me to your Bellevue office and back home twice. As a result, I spent a fair amount of time with him. I want you to know that not only is he an excellent driver but he is also very courteous, friendly and helpful. In addition, he speaks very highly and very proudly of everyone at your Institute. Roy is the best ambassador any firm could possibly get. Many thanks to all.

Charlie Gillette

At 45 years of age I was pretty young to have cataracts. However, the staff of the Kennewick clinic went out of their way to make sure I was comfortable. Now my vision is almost perfect. This clinic is extraordinary.

Elwin

From my first view of your local Vancouver office, thru surgery in your Portland facility and the next-day checkup, I was impressed with your thoughtful, caring way. It's clear that the patient is the most important part of the entire process and everything is centered around that individual. I felt totally at ease and had complete confidence in your staff. I had few questions because everything was covered so well by your doctors, nurses and technicians. I have told many people about PCLI and hope that some of them follow up with you as their need arises. Thank you so much for the opportunity to receive such great care!

Donna Goff

If every business, hospital, school and government were run the way PCLI is, the world would be a bright and positive and healing place. My experience there was a blessing beyond belief, not only to restore my sight, but to restore my confidence in idealism, altruism and the possibilities of helpful committed people who dream big and deliver.

Anonymous

I had my left eye operated on Monday and you removed that nasty cataract. What a blessing. I feel just like Dorothy when she landed in OZ. Everything is so bright and I can see so well—nearly 20/20 vision. Can't wait to have the other eye done!! Thank you to everyone at PCLI and God bless each and every one of you. I even forgot to turn the light on when I started work yesterday. Thanks again! I'll be back ;-)

Barbie Lahti

What fraternity!! I had surgery on Wednesday and from the time I checked in with the receptionists until I left, I have never been treated so royally. Dr. Bell explained everything; Dr. Guzek’s special prayer and skill, techs, Mike and Ted, all the workers who tested me during my visit. There just aren’t enough positive adjectives to describe the extremely courteous atmosphere in that building. Even on the return visit the next morning I wasn’t a “has-been.” All I can say is WOW!! Pam called my motel in the evening to check on my well-being. And all that wasn’t enough; I was given a video of the operation on my way out. I just want to thank all those who worked on me for “top-drawer” service.

Bob Howard

My father, Donald Harding, had two cataract surgeries in October and November of 2003. Both he and I were VERY impressed with your operation. The staff could not have been nicer. Everyone was very professional, kind, and caring. My father and I were both impressed that doctors performing the surgeries prayed with my father before the operations. My father was very pleased with the results of the surgeries, and enjoyed his much-improved vision in the short time he had left on earth. He passed away February 7, 2004. Many thanks to your organization for making his experiences with you such a blessing. God bless you!

Kathleen Miller

It has now been one year and three months since our sister, Arlene Warner, had her eyes opened with an eye operation to remove cataracts. The first eye’s, left one, cataract was removed by Dr. Gruzensky on November 7th, 2002. We will never forget Arlene’s reaction on that day. When we removed the tape holding her eye closed, she looked at us and said with excitement, “The doctor opened my eyes.” We could not hold back the tremendous thrill we felt as tears rolled down our cheeks. Then one week later, on November 13th, Dr. Ford removed the right eye cataract. Her response was even more excited and we cried again. Many times when we talk to her about being able to see something that we are talking about, her response is again and again, “The doctors opened my eyes.” Arlene has always been the special one in our family. She was born with Down Syndrome on January 24, 1932 into a family of eight children. Another sister was born later in 1937. I was born a year and a half before Arlene, in May 1930. So I was and have been very close to her. I have written this to let you know that she is doing great and to ‘Thank You’ all, whoever you are, that had a part in giving her sight back to her, so she can enjoy seeing all the beautiful things we all take for granted.

Evelyn Sumner

I rated everything excellent, and added the comment—“Don't change a thing!” Especially loved the prayer before surgery. I see very well now and am grateful for your help.

Anonymous

I recently had my 6th procedure at your office in Lewiston, ID (not your fault). You can only do as good a job as the patient you have to work with. On each and every occasion I have had the most professional and compassionate care that I have ever received. Your organization has truly been a blessing to me through my medical recovery.

Jerry Coleman

How I thank God for putting me in your hands! My recent cataract surgery has brought me to my knees, thanking God that He has given such wisdom and ability to your staff members. I am well aware that without it, I would have faced eventual blindness--something I remember so well when I visited my grandmother fifty years ago. All she could do to visualize my appearance was to rub her hands on my face! I am still not used to waking up without having to reach for my contacts, nor putting them to bed at night. And to be able to see so clearly! I do not even need reading glasses! In three weeks I will be leaving on my annual missionary journey to Asia. As I travel, I know that I will find many who are blind and do not have, nor could ever afford, such surgery. My heart aches for them. How I wish I could take all of you with me to give this precious gift of sight to them. May God continue to bless you all.

Mary E. Adams

I can't say enough about Pacific Cataract and Laser Institute. The staff is friendly, professional, caring and actually make it a FUN experience. I have recommended you to several friends who have cataracts. On a scale of 1 to 10 I give you a 10. One employee said that they love to go to work, and it is obvious in all their attitudes.

Donna Millwood